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Reservations
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How to Reserve a Trip
Reservations are required, but reserving a day trip is easy! Payment in full is normally asked for at the time of reservation, unless other arrangements have been made. There are several ways to reserve a trip:
Gift Certificates
We are happy to offer gift certificates. Buying a day trip for one or two people makes an excellent gift for that outdoors enthusiast on your list. Just call us up and we can do a gift certificate over the phone with a credit card. We'll mail you the gift certificate, as well as a brochure with a link to our website so your excited friend or family member can check out everything we have to offer. Call Toll Free - 888-873-5610 Prices
All prices quoted are per person. See below for youth discounts. Payment Information
We normally ask for payment in full at the time of reservation. If the day trip you are reserving is more than one month away, instead of payment in full you may request to pay a $15 per person deposit to secure the space and pay the remaining balance one week prior to the tour. For multi-day trips more than one month from the time of reservation, we usually ask for a 20% deposit and have several options for final payment. We accept Visa and MasterCard (no American Express) as well as check or cash. Confirmation Packet
After the deposit is received a Confirmation Packet is sent to you. The packet includes more information about the trip, including a recommended clothing and gear list and a "Release of Liability, Assumption of All Risks, and Arbitration Agreement" that must be signed and in our possession prior to the trip start. Cancellations by Us
Once you have received a confirmation of reservation from us, we make every effort to run the trip. However, occasionally we need to cancel a trip and we reserve the right to do so. If anyone has signed up for a trip that we cancel, we will notify them promptly and offer a full refund or the opportunity to transfer to another trip. Central Coast Outdoors is not responsible for any expenses incurred in preparation for any cancelled trips, including air fare. Cancellations by You
If you have to cancel a day trip for any reason, the following refund schedule applies, except for bad weather on a day trip - see below.
There are no refunds for leaving a trip early or for not using any of the services that are part of the trip. If you want to transfer to another trip or another date, you may do so free of charge for day trips more than one day prior to the trip start. Cancellation Policy Due to Bad Weather
If the weather is really bad on the morning of a day trip, you have three choices. First, continue with the planned activities (perhaps with alternate activities worked in). Second, transfer with no additional fees to the same trip in the future. Third, cancel entirely with a $15 per person cancellation fee. We always wait until the morning of the trip to make this decision because weather forecasts are not always 100% accurate. If the weather is so bad that it is a safety issue, the guide will cancel the trip and there will be a full refund.
Youth Discounts
Group Discounts
Any booking party of ten or more on a regularly scheduled trip receives a 20% discount. This does not compound with youth discounts (you receive whichever discount is better) and applies to regular trip departures only. Trip Cancellation Insurance
We strongly recommend you purchase trip cancellation insurance to cover yourself in case a medical emergency or other unanticipated situation arises. A variety of companies provide quality trip cancellation insurance. You can shop online for a policy at insuremytrip.com. Responsibility
Guests are responsible for understanding that there are certain risks and dangers inherent in any form of outdoors activity. Central Coast Outdoors assumes no responsibility or liability for any claims or damages, for any reason, arising from these risks. Guests are responsible for choosing a trip that is within their abilities, fitness level and state of health. Guests are responsible for providing Central Coast Outdoors with a signed "Release of Liability, Assumption of All Risks, and Arbitration Agreement" form prior to the start of the trip. Guests are responsible for providing essential personal information prior to the trip start; arriving at the trip start with the clothing and gear recommended in the Confirmation Packet; respecting all applicable laws and regulations in the areas visited; and respecting the rights and privacy of other trip members. Any individual may be asked to leave the trip if the guide feels that person's continuing participation may be detrimental to the individual or to the well-being and enjoyment of the other guests.
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