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How to Reserve a Trip
Reservations are required, but reserving a day trip is easy! Payment in full is normally asked for at the time of reservation, unless other arrangements have been made. There are several ways to reserve a trip:
- Call us at 805.528.1080
- Submit a reservation 24 hours a day with our on-line reservation system.
I wanted to say how much we both enjoyed our kayaking trip in Morro Bay with you and your colleague. As busy people who both work hard and travel a lot on business, vacation time is extremely precious to us, so your professionalism, patience and enthusiasm made the trip all the more enjoyable... I'm sure this won't be the last trip to the area...
We are happy to offer gift certificates. Buying a day trip for one
or two people makes an excellent gift for that outdoors enthusiast on
your list. Just call us up and we can do a gift certificate over the
phone with a credit card. We'll mail you the gift certificate, as well
as a brochure with a link to our website so your excited friend or
family member can check out everything we have to offer.
All prices quoted are per person. See below for youth discounts.
For day trips we normally ask for payment in full at the time of reservation. If the day trip you are reserving is more than one month away, instead of payment in full you may request to pay a $15 per person deposit to secure the space and pay the remaining balance one week prior to the tour. If you wish to to utilize the deposit and remaining balance system, please phone us direct at 805.528.1080 as our online reservation system is only set up for opayment in full at time of booking. For multi-day trips more than one month from the time of reservation or large group trips, we usually ask for a 20% deposit and have several options for final payment. We accept Visa, MasterCard and Discover (no American Express) as well as check or cash.
After the deposit is received a Confirmation Packet is sent to you. The packet includes more information about the trip, including a recommended clothing and gear list and a "Release of Liability, Assumption of All Risks, and Arbitration Agreement" that must be signed and in our possession prior to the trip start.
Cancellations by Us
Once you have received a confirmation of reservation from us, we make every effort to run the trip. However, occasionally we need to cancel a trip and we reserve the right to do so. If anyone has signed up for a trip that we cancel, we will notify them promptly and offer a full refund or the opportunity to transfer to another trip. Central Coast Outdoors is not responsible for any expenses incurred in preparation for any cancelled trips, including air fare.
Cancellations by You
If you have to cancel a day trip for any reason, the following refund
schedule applies, except for bad weather on a day trip - see below.
|0-3 Days||Full Cost of Trip|
There are no refunds for leaving a trip early or for not using any
of the services that are part of the trip.
If you want to transfer to another trip or another date, you may do so free of charge for day trips more than one day prior to the trip start.
Our cancellation policy for multi-day trips and large group single day trips may be different. Please consult your confirmation packet or contract.
Cancellation Policy Due to Bad Weather
If the weather is really bad on the morning of a day trip, you have
three choices. First, continue with the planned activities (perhaps
with alternate activities worked in). Second, transfer with no
additional fees to the same trip in the future. Third, cancel entirely
with a $15 per person cancellation fee.
We always wait until the
morning of the trip to make this decision because weather forecasts
are not always 100% accurate. If the weather is so bad that it is a
safety issue, the guide will cancel the trip and there will be a full
Jennifer and I had a great time! The food was excellent. The guides showed great skill in their level of involvement. Because of the excellent service we are looking forward to a return trip to Morro Bay. Five stars!
Paul & Jennifer Paez
|2 and Under||75%|
Any booking party of ten or more on a kayak trip receives a 20% discount off the regular adult rate. This does not compound with youth discounts (you receive whichever discount is better) and applies to kayak trip departures only. Our pricing for bike and hike trips is tiered by group size and includes a lower per person price for larger group sizes.
Trip Cancellation Insurance
We strongly recommend you purchase trip cancellation insurance to cover yourself in case a medical emergency or other unanticipated situation arises. A variety of companies provide quality trip cancellation insurance. You can shop online for a policy at insuremytrip.com.
Guests are responsible for
understanding that there are certain risks and dangers inherent in any
form of outdoors activity. Central Coast Outdoors assumes no
responsibility or liability for any claims or damages, for any reason,
arising from these risks. Guests are responsible for choosing a trip
that is within their abilities, fitness level and state of
health. Guests are responsible for providing Central Coast Outdoors
with a signed "Release of Liability, Assumption of All Risks, and
Arbitration Agreement" form
prior to the start of the trip. Guests are responsible for providing
essential personal information prior to the trip start; arriving at
the trip start with the clothing and gear recommended in the
Confirmation Packet; respecting all applicable laws and regulations in
the areas visited; and respecting the rights and privacy of other trip
members. Any individual may be asked to leave the trip if the guide
feels that person's continuing participation may be detrimental to the
individual or to the well-being and enjoyment of the other guests.